Welcome to the South Dakota Department of Tourism
2014 “Why Travel Matters” video (or, see below)
Conference Presentations and Handouts
How to Create an Amazing Customer Experience by Shep Hyken (PDF, 3.92 MB)
Understanding Today’s Female Traveler, by Sheila Mahony (PDF, 1.32 MB)
No More Drama!, by Michelle Ray (PDF, 848 KB)
Cracking the Mystery of Traveler Behavior, by Clayton Reid (PDF, 6.01 MB)
Brand USA, by Amir Eylon (PDF, 3.42 MB)
2015 RMI Roundup, by Rocky Mountain International and SD Tourism (PDF, 360 KB)
Awards presented at the 2015 Governor’s Conference on Tourism
Why Travel Matters...
Why Travel Matters 2014 Fast Facts (PDF, 353 KB)
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