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NATIONAL OUTLOOK - INTERNET

This section looks at Internet usage trends and statistics on a national and international level.
 

Travel and the Internet  |  Incidence of Internet Travel Planning

Demographics of Online Travelers, 2005  |  Purpose of Trips Planned Online

Types of Sites Used for Travel Planning  | Travel Planning Done Online for Trips in Past Year

Incidence of Travel Reservations/Booking Online  | Travel Products/Services Purchased Online

Online Travelers Response to Online Marketing Communications
 

Travel and the Internet

In 2005, the Travel Industry Association of America estimates 56 percent of American adults use the Internet. A majority (78 percent) of travelers who go online say they consulted the Internet to get travel and destination information in 2005. This translates to 79 million online travel planners, or 37 percent of the U.S. adult population. In addition to the number of Americans planning trips online increasing significantly in 2005, the share of online travel planners who also book online continues to grow. 82 percent of online travel planners are booking or making travel reservations online. In 2005, more than one in ten online travelers (12 percent) or 12 million travelers claimed that they had taken a trip they otherwise would not have taken based on an e-mailed travel promotion, discount or offer.
 

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Incidence of Internet Travel Planning

(Among online travelers)

1997:  12 million

1998:  31.2 million

1999:  48.1 million

2000:  59.4 million

2001:  64.5 million

2002:  63.9 million

2003:  64.1 million

2004:  63.8 million

2005:  79.0 million

Incidence of Internet Travel Planning (PDF - 37.6 KB)

Source: Travel Industry of America Association’s Traveler’s Use of the Internet, 2005 Edition

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Demographics of Online Travelers, 2005

  • Among travelers, Internet users are more likely to be women (53 percent) than men (47 percent).
     
  • 47 percent are Baby Boomers (35-54), 33 percent are Generation X and Y (18-34) and 20 percent are Matures (55+).
     
  • Average Annual Household Income is $73,000.
     
  • 67 percent work full-time and 42 percent have college degrees.
     
  • Most (64 percent) are married, 24 percent are single and 12 percent are divorced, separated or widowed.
     
  • Nearly five in ten (48 percent) have children at home.

Source: Travel Industry of America Association’s Traveler’s Use of the Internet, 2005 Edition

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Purpose of Trips Planned Online

(Among 79 million online travelers who used the Internet to make travel plans)

Pleasure Vacation, or Personal Purposes Only     72%

Both                                                                        23%

Business or Convention Purposes Only                  5%

Purpose of Trips Planned Online (PDF - 39.2 KB)

Source: Travel Industry of America Association’s Traveler’s Use of the Internet, 2005 Edition

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Types of Sites Used for Travel Planning*

(Among 79 million online travelers who used the Internet to make travel plans)

Online travel agency sites (e.g. Expedia, Travelocity, Priceline, etc.)     67%

Search engine sites                                                                                 64%

Company sites (e.g., airlines, lodging or rental cars)                              54%

Destination sites (e.g., specific cities, states or countries)                    46%

Checked Web sites and then called 800 number                                    35%

Travel Guides/Newspaper/Magazine,Community sites                           34%

*Multiple responses allowed

Source: Travel Industry of America Association’s Traveler’s Use of the Internet, 2005 Edition

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Travel Planning Done Online for Trips in Past Year*

(Among 79 million online travelers who used the Internet to make travel plans)

Searched for maps/driving directions                 50.6 million

Search for airfares/schedules                            49.0 million

Searched for places to stay                                48.0 million

Searched for things to do                                    36.3 million

Searched for travel discounts or promotions      31.6 million

Searched for rental cars                                     30.0 million

Searched for dining/entertainment                       26.0 million

Searched for local event calendars                     22.9 million

Searched for travel packages                              22.9 million

Searched for places to go                                    21.3 million

*Multiple responses allowed

Travel Planning Done Online for Trips in Past Year (PDF - 45.6 KB)

Source: Travel Industry of America Association’s Traveler’s Use of the Internet, 2005 Edition

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Incidence of Travel Reservations/Booking Online

(Among online travel planners)

1998:  19%

1999:  32%

2000:  42%

2001:  48%

2002:  61%

2003:  66%

2004:  70%

2005:  82%

Incidence of Travel Reservations/Booking Online (PDF - 38.1 KB)

Source: Travel Industry of America Association’s Traveler’s Use of the Internet, 2005 Edition

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Travel Products/Services Purchased Online*

(Among 64.8 million online travelers who booked travel online)

Airline ticket                                                                             36.0 million

Overnight lodging accommodations                                         32.0 million

Rental car or RV                                                                       17.0 million

Tickets, cultural events                                                             13.4 million

Tickets, amusement parks                                                          9.8 million

Travel package                                                                           8.8 million

Tickets, museum or festival                                                        7.7 million

Tickets, spectator sporting events                                             7.2 million

Reservations for personal sports (golf/skiing/watersports)      6.2 million

Tickets, tour or excursion                                                           5.7 million

Cruise                                                                                          4.6 million

*Multiple responses allowed

Travel Products/Services Purchased Online (PDF - 47.5 KB)

Source: Travel Industry of America Association’s Traveler’s Use of the Internet, 2005 Edition

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Online Travelers Response to Online Marketing Communications

Search engine results (not sponsored)                 36%

E-mail recommended by friend or colleague           34%

Click on link found on a Web site                            26%

E-mail or E-newsletter from a source the
respondent subscribed to or opted to receive       21%

Search engine listing (sponsored or paid link)       15%

Click on a banner ad                                                 8%

E-mail from an unsolicited advertiser                        5%

Pop up ad                                                                  5%

Have not responded to online communications       38%

Source: Travel Industry of America Association’s Traveler’s Use of the Internet, 2005 Edition

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