February 2007
MEMORANDUM TO: Richard Benda
DATE: March 6, 2007
FROM: Billie Jo
Waara
SUBJECT: Tourism’s February Monthly
Status Report
You may download and print the entire
February Report in Adobe Acrobat (PDF).
Contents:
2010 Initiative
Agri-cultural and Heritage
Tourism
Media & Public Relations
Industry Relations
Trade Sales Group Tour/International
Outdoors
Film Office
Information Centers
Hospitality
Inquiries
Native American Tourism
Photo/Video
Travel Market Advertising
Winter Campaign
Publications
World Wide Web
E-Commerce
Research
Logo Usage
Summer Internships
Great Events 2007
Tourism Office Funding
2010 INITIATIVE
Please refer to
www.2010Initiative.com for updates.
Or, review Tourism`s
February summary report to
Secretary Benda.
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AGRI-CULTURAL AND HERITAGE TOURISM
Continued discussions on developing an Agri-Cultural Heritage Tourism
brochure.
Reviewed a proposal on rural tourism and contacted the company to get their full
business plan. Will meet with them to determine Tourism’s role.
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MEDIA & PUBLIC RELATIONS
Handled media calls and fulfilled requests for information: freelance writer
from St. Paul who will be traveling to South Dakota this summer, Argus Leader,
Cabin Life magazine, South Dakota Public Radio, Rapid City Journal, Black Hills
Pioneer Press, Watertown Public Opinion, and several from MediaSD.com. Was
interviewed on South Dakota Public Radio.
Finalized the first of three media blitzes to kick off the peak season campaign
in Milwaukee and Madison, Wisconsin, with six appointments. Tailored gift
packages and media kits for each writer, per their specific areas of interest.
Set up appointments in Denver and Minneapolis for March. Sent South Dakota
materials to writers with whom we are unable to schedule appointments.
Distributed following press releases: Planning a Film Production in South
Dakota, National Treasure: Book of Secrets Casting Call, South Dakota Office of
Tourism Media and Trade Blitzes Planned, iPod Film Festival, South Dakota
Tourism FYI – February 2007, Travelsmart – February 2007, and Share your
Experience with Us, Ice Fishing is a Different Kind of Sport, Planning a South
Dakota Vacation, South Dakota Hosts International Tour Operators, and Uniquely
SD series (Grant, Gregory, Haakon and Hamlin counties).
Compilation of earned media: February – estimated ad value of $59,645 with
circulation of 295,811; 2007 – estimated ad value of $74,059 with circulation of
672,364; and Fiscal Year 2007 – estimated ad value of $603,041.90 with
circulation of 12,128,803.
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INDUSTRY RELATIONS
Began making arrangements for the 2007 Information Center fam, April 28 – May
3.
Designed hosting form to use when contacting Chambers of Commerce for assistance
in organizing fams and other hostings. Sorted industry hosting inquiry responses
by city and tourism region. Distributed lists of businesses willing to host
media/fams to staff and to Chambers and CVBs.
Coordinated mailing of Annual Report, Tourism Assistance Directory, and Co-op
Marketing Kit to the visitor industry, mayors, and economic development offices.
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TRADE SALES GROUP TOUR/INTERNATIONAL
Fulfilled requests for information/tour assistance to Allied T-Pro and
Central Church Senior Adults, Illinois.
Made preparations for Entrepreneur Fair in Eagle Butte in March.
Contacted Lisa Weyer, Sturgis, regarding a possible hosting for June/July for an
Italian journalist with a motorcycle publication.
Began working on an October fam tour for 36 women from Ireland interested in
agri-cultural tourism.
Researched the effectiveness of travel agent trade shows attended in 2006 to
determine what shows will be worth attending again and what new shows to
consider for the next fiscal year.
Created a TravelSD.com travel agent web page primarily for the purpose of
offering an online opt-in form for the Travel Trade E-newsletter, but also
including links to other parts of TravelSD that travel agents might find useful.
Gained seven new subscribers as the result of the postcard mailing.
Assembled, routed, and sent the Travel Trade E-newsletter, which was received by
134 list members.
Coordinated Denver sales blitz arrangements for Tourism staff, CVB
representatives, and regional tourism associations. Made appointments and
verified with travel agencies and group tour operators. Sent appointment
schedules and driving directions to blitz partners. Worked on arrangements for
Minneapolis Sales Blitz.
Requested 50 appointments for the Bank Travel Conference and shared final
appointment schedule with the 11 South Dakota attendees. Finalized preparations
for the African American Travel Conference.
Approved ad for Discover America 2007 directory.
Attended American Bus Association (ABA) Marketplace and met with 30 tour
operators. Attended educational seminars and conducted caucus following DMO
appointments to share leads with the more that 35 South Dakota suppliers in
attendance. Requested leads from DMOs acquired to compile lead list to share
with South Dakota’s National Tour Association (NTA) and ABA members. Updated NTA/ABA
member list and sent them the password to access leads from marketplaces.
Sent list of tour operators interested in 2Nation Tours to North Dakota,
Minnesota, and Manitoba tourism representatives. Sent tour company information
sheets to North Dakota Tourism, for the North Dakota/South Dakota 2Nation Tours
fam planned for June.
Secured sixth member of the delegation to attend TIA Pow Wow in Anaheim, April
21-25.
Finalized preparations for Rocky Mountain International (RMI) ITB and BIT trade
missions in Germany and Italy. Met with 26 tour operators and journalists during
BIT, Milan, Italy. The show was productive with additional product being offered
in South Dakota and the region.
Finalized preparations for Scandinavian trade mission in Denmark and Sweden. RMI
staff will offer training sessions for key USA sales staff of tour and travel
companies.
Provided information for Midwest editorial request for Leisure Group Travel
magazine. Sent information on what’s new for adult groups and amusement park
information for sidebar.
Began working with Osamu Hoshino to bring Japanese group tour operators to South
Dakota in late spring/early summer 2007 for a fam tour.
Press hits with estimated ad value and circulation include: Tours Magazine,
Germany, (40,000) November/December issue with estimated ad value of $47,160 and
American Journal Magazine (45,000) November issue with estimated ad value of
$9,707.
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OUTDOORS
Hosted Larry Myher, Sioux City Journal; Gary Howey, Adventure Outdoorsman;
Jim McDonnell, Iowa freelancer; Adam Johnson/Casey Dingles, Adam Johnson Outdoor
media Inc.; and Bill Scherk, Minnesota Boundon to ice fishing near Webster.
Was contacted by Rob Fancher from Rhode Island regarding a pheasant hunt in
2007. Will host him and seven writers from big-name publications (Outdoor Life,
Field and Stream, Sports Afield, American Hunter, etc) and list of freelancers
on a pheasant hunt in southern South Dakota.
Began discussions on a grouse hunt with Bill Dillon from Big Spur Ranch for a
variety of big name writers in September. Garmin (a manufacturer of GPS, fish
finders, etc.) will be hosting the hunt.
Participated in Hughes County Recreation Focus Group with topics related to
recreation along the River in Hughes County. Attended the Ft. Pierre National
Grasslands information meeting to determine what the road regulations will be.
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FILM OFFICE
Sent letter of introduction along with a request to update crew and service
listings on FilmSD to more than 200 listings.
Sent Film Guide to SDSU Film Society.
Was interviewed by Markee magazine for a story in the April edition
Worked with Tristan Barnard, Malamute Productions, on securing Rapid City Swim
Center as film location for Web series; 24, 15-minute episodes. Continued work
on possible film projects with National Treasure: Book of Secrets, 7 Spanish
Angels, and Lost World.
Attended the Motion Picture Association of America’s first annual symposium in
Washington, D.C.
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INFORMATION
CENTERS
Reviewed applications for the seasonal travel counselor positions at the
Interstate Information Centers.
Mailed letters to 87 applicants to schedule interviews. Conducted phone
interviews for those who had previously been counselors and set up face-to-face
interviews for March 6-8 in Sioux Falls, Chamberlain, and Tilford for others.
Continued working on the Information Center training tour, which will be April
28 – May 3. Organized training for supervisors through the Bureau of Personnel.
Will mail letters and information on the Information Center poster program on
March 1 – traditional mailing date for this program.
Worked with Pheasant Land Industries on the design for new brochure racks at the
Centers. Contacted Department of Transportation to schedule electronic
details/hook-ups for opening the Centers in May.
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HOSPITALITY
Continued to work on revisions of the application form and will finalize
after the March Tourism Board/staff planning meeting in March.
Began working on ways to make hospitality training available to the industry:
reviewed training videos currently on file in the office and contacted Bureau of
Personnel training office to inquire about non-state-government employees taking
classes.
Corresponded with the Sioux Falls CVB and Rapid City CVB concerning 2007 spring
training and the Office of Tourism partnering with them.
Corresponded with Craig Pugsley at Custer State Park, Laura Schoen Carbonneau
with the Pierre Chamber of Commerce and CVB, and Jackie Fuks with Southeast
South Dakota Tourism Association concerning hospitality training speakers.
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INQUIRIES
Total FY2007 Inquiries through 03-01-07:
Mail: 12,908
Internet (e-mail): 56,816
Phone: 5,928
Total: 75,652
Total FY2006 Inquiries through 03-01-06:
Mail: 15,282
Internet (e-mail): 49,306
Phone: 7,358
Total: 71,946
For fiscal year 2007, there is an overall increase in inquiries of 5.2
percent over FY2006.
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NATIVE AMERICAN TOURISM
Coordinated a Tribal Tourism Roundtable in Rapid City and offered to set
aside space in the Information Centers for information about tribal products,
events, and activities – Tribal Marketplace.
Was invited to speak about tourism opportunities for tribal tourism businesses
during the Badlands RC&D’s Indians and Pioneers Conference.
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PHOTO/VIDEO
Fulfilled requests for photos/slides to Lawrence and Schiller, KELO-TV, South
Dakota Ag Statistics Office, AAA South Dakota, Sioux Falls; South Dakota
magazine, Living Here magazine, Yankton; Black Hills, Badlands and Lakes
Association, Rapid City CVB, Hot Pink Ink, HMS Enterprises, South Dakota School
of Mines and Technology, Rapid City; TDG Communications, Deadwood; Missouri
River Sedimentation Action Coalition, Springfield; South Dakota
Telecommunications Association, Bureau of Finance and Management, Dakota
Outdoors magazine, Department of Social Services, Pierre; Laura Ingalls Wilder
Homestead, DeSmet; High Plains Game Ranch, Nisland; Native American website in
Japanese, New York; American Cowboy magazine, Wyoming; Leisure Group Travel
magazine, Pennsylvania; and Amerikafoto.nl, Netherlands.
Fulfilled requests for video dubs and loans: Robert Sharp and Associates in
Rapid City for several projects they are working on, including a video for the
Sturgis Rally; stock footage to Big Imaginations in Vernon Hills, Illinois, for
a series of educational videos they are producing.
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TRAVEL MARKET ADVERTISING
Mailed letter and registration forms for the 2007 Great Getaways newspaper
insert co-op. The insert will have a new format and marketing plan: three
full-color, magazine-style marketing pieces for the peak season for insertion in
newspapers in Iowa, Nebraska, Minnesota, and South Dakota. One piece covers the
northeast, one covers central South Dakota, and the other covers the southeast.
Each piece will have a circulation of 660,000 and will be inserted beginning in
early May. There is a reduced price for listings of B&Bs and waterfront resorts.
Finalized media markets for Giant Step: Tier 1 – Chicago, Eau Claire, Green Bay,
Milwaukee, Charleston, West Virginia, and the Deadwood Co-op (Denver, WY –
Casper, Cheyenne); Tier 2 – Des Moines, Mankato, Minneapolis/St. Paul, Omaha;
and Tier 3 – SD, Sioux Falls, Fargo, Bismarck, Sioux City.
Developed timeline and specifics for two mailers for a marketing partnership
with CVBs: Events direct mailer will be free to participate and each CVB can
have up to five events that take place May through September. The other is a
local flavor co-op mailer which is fee-based. Mailer can include travel
specials, events, attractions and up to 50 words and picture submitted by each
CVB. Tourism is also developing the See South Dakota Week with CVBs. A new
aspect of this promotion is a match program, whereby Tourism is offering to
match a CVB marketing proposals up to $1,000. Deadline to submit a proposal is
March 15. See America Week also includes PR effort with radio stations/media
interviews in local communities.
Finalized and shipped the following Giant Step co-op ads for the peak season
campaign with the following theme and magazine noted for May issues: Chief Dave
in Child, Family Circle, American Heritage, and Midwest Living; Rushmore Family
in Family Fun; Deadwood in Ladies Home Journal and Wild West; Rushmore Kid in
Cabin Life. L& S submitted ad slides for the PrairieWave music channel.
Created four, state-based segments from the mailing list for the Peak
Travelsmart issues: Tier 1 (A) is Illinois, Wisconsin, and West Virginia; Tier 1
(B) is all other subscribers; Tier 2 is Iowa, Minnesota, Nebraska, and Wyoming;
and Tier 3 is North Dakota and South Dakota.
Assembled and routed the February issue of Travelsmart, which was received by
183,821 list members.
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WINTER CAMPAIGN
Sent winter e-mail on snow conditions to Tourism’s winter segment of
Travelsmart. Shared e-mail content with Deadwood Chamber so they could send to
their database. Winter also included radio, newspaper ads, postcard, Super Bowl
promotion, and Myspace.com site.
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PUBLICATIONS
Ordered 10,000 copies of a reprint of the Guide to the Great Sioux Nation;
expect delivery in March.
Received delivery of the 2007-2008 South Dakota Vacation Guides.
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WORLD WIDE WEB
On TravelSD.com: Visitor Services Directory has 5,051 entries; and 80
vacation packages/travel specials. Between January 28 and February 28, 67
e-postcards were sent by consumers. The state-wide Calendar of Events has 578
listings.
Worked on aspects of MediaSD.com redesign which includes adding it to
TravelSD.com. Site will be thoroughly tested before it is added to the state’s
server and to TravelSD.com.
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E-COMMERCE
Attended Blizzard Internet Marketing seminar to learn new E-commerce
strategies regarding RSS feeds, blogs, Google maps, and search engine
optimization.
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RESEARCH
Will review summary of the three Focus Groups Tourism attended in March.
Expect to gain insight into the opinions consumers have of South Dakota.
Perceptions and knowledge displayed by focus group participants will help guide
marketing campaigns in the three marketing tiers.
Continued reviewing RUF cluster data to determine Tourism’s best markets. Will
populate a RUF profile database for our direct mail campaigns and campaigns of
our industry partners. Uses of the RUF clusters are expected to also help
determine conversion abilities for hotel occupancy.
Created custom reporting package within NetGenesis. Continued research into best
practice methods for future web analysis.
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LOGO USAGE
Sent script file to state VFW organization to use in a national print ad and
to Real America – Atlantic Link in Denmark. Discussed use of logo and imprinting
ideas with Marcia Erickson from the NESDCAP. She’s working on a t-shirt design
for a national conf. here in June. Sent to Chris Wheeler at Wheeler Tank
regarding the Interstate welcome sign design/production.
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SUMMER INTERNSHIPS
Reviewed applications for research internship and set up interviews; Visitor
Industry Relations team scheduled three interviews; interviews for photographer
will be conducted over the phone and in person with four applicants; Trade Sales
interviewed three candidates; and the Media/Public Relations team has conducted
one interview for the public relations position.
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GREAT EVENTS 2007
Czech Days, June 14-16, Tabor: Met with local committee. Finalized and
sent oversized postcards to the printer. Finalized magazine display ad.
Continued researching markets.
Corn Palace Stampede Rodeo, July 19-22, Mitchell: Met with local
committee. Event information on TravelSD.com went live and continued working on
schedule of events. Finalized logo. Finalized and sent oversized postcards to
the printer with an order of 1,800. Finalized magazine display ad for South
Dakota magazine. Will design newspaper ad and a poster.
Wheels & Wings Weekend featuring Sizzlin' Summer Nights, August
25-26, Aberdeen: Met with local committee. Sent postcard to printer, which will
be delivered in March. Will send design for a rack card to local committee for
review and approval; committee will be responsible for printing. Event
information on TravelSD.com went live. Finalizing schedule of events. Sent
e-mail to tour operators. Finalized logo. Sent oversized postcard to the
printer. Set up an Outlook e-mail message for the weekend, including logo and
text with live links for the Group Tour members of the Tourism database.
Mickelson Trail Trek, Mickelson Trail, September 14-16, Black Hills: Met
with local committee. Event information on TravelSD.com went live. Finalized and
sent oversized postcards to the printer. Working on promotion plan. Compiling
schedule of events for TravelSD.com.
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TOURISM OFFICE FUNDING
Deadwood gaming revenue deposited for January was up 19.4 percent at $194,854
as compared to $163,233 for January 2006. The tourism tax deposited for January
was up 12.3 percent at $301,510, as compared to $268,537 for January 2006. The
deposits for FY07 for gaming and the tourism tax are $6,280,977, as compared to
$5,992,432 for FY06. This is an overall increase in revenue of 4.8 percent when
comparing the same time period in FY06
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