Online Customer Service Training - South Dakota Office of Tourism

Trainers

The following list includes those people who participated in the "Train the Trainer" workshops for the Online Customer Service Training. Any of them will be able to assist with questions about the training.

Aberdeen
Nancy Krumm Aberdeen Convention and Visitors Bureau	605-225-2414 njkrumm@aberdeencvb.com
Belle Fourche
Stacey Raisanen AmericInn Lodge and Suites	605-892-0900 bellefourche.sd@americinn.com
Britton
Scott Amundson Glacial Lakes Area Development	605-448-0005 gladsd@venturecomm.net
Canton
Eric Vander Stouwe Newton Hills State Park	605-987-2263 eric.vanderstouwe@state.sd.us
Chamberlain-Oacoma
Angelia Bosworth Cedar Shore Resort Jim Hellman Cedar Shore Resort	605-734-6376 angelia@cedarshore.com 605-734-6376 angelia@cedarshore.com
De Smet
Ann Lesch Ingalls Homestead	605-860-8825 ann@ingallshomestead.com
Deadwood
Dee Klein Black Hills Central Reservations Kathy Beshara Black Hills Central Reservations	605-717-7013 deek@blackhillsvacations.com 605-717-7002 kathyb@blackhillsvacations.com
Eagle Butte
Denelle High Elk Cheyenne River Sioux Tribe Tourism Roxee Holloway Cheyenne River Chamber of Commerce	605-964-7812 dhighelk@yahoo.com 605-200-1763 crccchamber@yahoo.com
Huron
Megan Benker Huron Chamber and Visitors Bureau	605-352-0000 meganb@huronsd.com
Keystone
Carol Stastny Laura Pankratz	605-209-0213 cstastny@gwtc.net 605-666-4300 llp@gwtc.net
Lemmon
Stacy Daley Lemmon Chamber of Commerce	605-374-5716 lchamber@sdplains.com
Milbank
Laura Foss Milbank Area Chamber of Commerce	605-432-6656 chamber@milbanksd.com
Mitchell
Mary Lou Voigt Corn Palace Convention and Visitors Bureau	605-996-2676 (no e-mail)
Pierre/Fort Pierre
Eileen Bertsch South Dakota Office of Tourism Karen Kern Great Lakes of South Dakota Tourism Assoc. Rebecca Mickelson Best Western Ramkota Hotel Amanda Weisgram Pierre Chamber of Commerce Laura Schoen Carbonneau Pierre Chamber of Commerce John Poncelet AmericInn Marcella Hurley Small Business Development Corp.	605-773-3301 eileen.bertsch@state.sd.us 605-224-4617 info@sdgreatlakes.org 605-224-6877 sales@pierreramkota.com 605-224-7361 aweisgram@pierre.org 605-224-7361 laurasc@pierre.org (no phone yet) jwponcelet@aol.com 605-773-2783 marcella.hurley@usd.edu
Platte
Laura Vanden Berge Platte Area Chamber of Commerce	605-337-2275 plattechamber@midstatesd.net
Rapid City
Anna Vandergrift Microtel Inn and Suites Suzette Ainsworth Rapid City Convention and Visitors Bureau Cindy Olson Hospitality Central Tim Crawford Small Business Development Corp. Mike Gussiaas Black Hills, Badlands and Lakes Assoc.	605-348-2523 gm.rapidcitysd@microtelinn.com 605-343-1744 ainsworth@visitrapidcity.com 605-394-1777 hospitalitycentral@msn.com 605-394-1706 tcrawford@tie.net (no phone) mike@blackhillsbadlands.com
Sioux Falls
Tina Hilleson Best Western Ramktoa Bill Pattison Spirit of the West Festival Kathleen Sheets University of Sioux Falls Cathy Clayton Sioux Falls Convention and Visitors Bureau	605-336-0650 tina@ramkotasf.com 605-334-9202 bjpat@sio.midco.net 605-331-6587 kathleen.sheets@usiouxfalls.edu 605-336-1620 cclayton@siouxfalls.com
Spearfish
Melissa Barth Spearfish Chamber of Commerce Jo Caskey Spearfish Chamber/CVB	605-642-2626 spfcoc@spearfish.sd.us 605-642-2626 jol@spearfish.sd.us
Watertown
Rosie Smith Glacial Lakes and Prairies Association Belinda Engelhart Small Business Development Corp. Karen Witt Watertown Convention and Visitors Bureau Carmen Bakken Watertown Convention and Visitors Bureau	605-886-7305 rosie@sdglaciallakes.com 605-882-5115 benglha@usd.edu 605-753-0282 karen@watertownsd.com 605-753-0282 cvb@watertownsd.com
Winner
Laura Brown Winner Area Chamber of Commerce	605-842-1533 thechamber@gwtc.net
Yankton
Jacquie Fuks Southeast South Dakota Tourism Sue Stoll Small Business Development Center	605-665-2435 jacquie.sesd@iw.net 605-665-0751 suesbdc@districtiii.org

FOR INFORMATION

Please contact Eileen Bertsch for more information at (605) 773-3301 or Eileen.Bertsch@state.sd.us.